Terms + Conditions.

Issued June 2020

This website and associated electronic communications are operated and owned by One Fine Day Group NZ Ltd.

Bookings and dates are confirmed once we have received a signed contract and 50% deposit.

Any of our work that is submitted to a blog or magazine must be credited to One Fine Day.

Our office hours are 0900 to 1700 NZST, Monday to Friday.

Deposits & Prepayments are non-refundable.
Please ensure you cover any international bank fees on all international transactions.
A flat rate of NZD25.00 per transaction applies. Visa & MasterCard is available with a 3% surcharge fee.

A bond of NZD2000.00 will be allocated to your final invoice which covers any additional fees following the final account being settled. Any difference in charges will be refunded to your chosen bank account following the event. This bond may vary based on the final value of your wedding budget.
Final payment must be received 4 weeks prior to the event. If this is not received within the stated timeframe we reserve the right to withhold our services.
All pricing is quoted excluding New Zealand GST (15%)
Travel fees apply outside of the Queenstown, NZ area.
Additional staff costs apply to events with over 30 people. Please ensure you are aware of the specified requirements stated in each package.
All approved fees via your dedicated One Fine Day professional are final and can not be disputed.
Prices are subject to change without warning.

15% surcharge for staff on New Zealand public holidays.
Additional staff members are charged out at a half or full-day rate.

A dedicated One Fine Day professional will be allocated to your event. We reserve the right to transfer your wedding to another professional at any time.
All correspondence with suppliers regarding your event MUST be communicated via your dedicated One Fine Day professional. No communication can be made directly to suppliers due to confidentiality.
Due to the nature of our business, your One Fine Day professional can be working onsite at venues delivering weddings and events. If you send an email we will reply as soon as we can. Should your dedicated account manager be unavailable, our team is always contactable on our main studio phone line, we’re always happy to assist you.
We retain the right to use any professional imagery of our work for social media and advertising purposes.

Senior staff rate is NZD450 + GST half day / NZD990 + GST full day
Assistant staff rate is NZD270 + GST half day / NZD540 + GST full day
This will be calculated based on requirements and require approval before proceeding.

After-hours (2100 – 0700) pack down fee of NZD300 + GST applies.
Delivery fees are not included in our packages.

It is advised that you have sufficient travel or event insurance to cover yourself due to unforeseen circumstances that may arise. One Fine Day does not take responsibility for contracts signed by the client and its clauses. Please ensure you are aware of each supplier’s Terms & Conditions.

Should your event be affected due to a pandemic, we will transfer your wedding date, subject to availability up to one year from the originally confirmed date. A $750 + GST fee will apply to move this date. Any increase in package rates for the new date booked applies. If you choose to cancel your wedding due to Pandemic the remainder of your package fee will be applied (less the on-the-day portion). This is due to the date being held for yourselves and a loss of business for that date. If we are able to re-book the date, we will refund this additional fee.

We reserve the right to alter originally booked suppliers should they be affected by a pandemic.
Deposits & Prepayments are non-refundable.

All content on this website including but not limited to text, imagery and logos is owned or licensed by OFD, its suppliers, or clients unless expressly indicated otherwise. The content is protected by New Zealand and international copyright and trademark laws. Once content is published, you must not use, copy, modify, reproduce, publish, redistribute, upload to a third party or transmit the content without the prior written approval of OFD or the appropriate supplier or client of OFD, except in accordance with the below.
Strictly on the condition that you keep all content intact and in the same form as presented on this website, you may – using an industry-standard web browser, download and view the content for your personal, non-commercial use. You must not use the website in any manner or for any purpose which is unlawful or in any manner which violates any right of OFD or an affiliate or which is prohibited by these Terms of Use. You must not use any part of the material on the site to establish, maintain or provide, or assist in establishing, maintaining, or providing your own publications, website or other means of distribution.

One Fine Day Group NZ Ltd
[email protected]
Queenstown 9300
New Zealand