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Bookings and dates are confirmed once we have received the signed contract and the 20% deposit. We are happy to pencil in a date and will advise you if we receive another enquiry.
Office hours are 0900 to 1700 NZT, Monday to Friday.
Due to the nature of our business we are often out of the office working on beautiful weddings and events particularly on the weekends. If you send an email we will reply to it as soon as we are back in the office.
Payment must be made via bank transfer, sorry we do not accept credit cards. Please ensure you cover any international bank fees on all transactions. PayPal available but incurs a 4% surcharge fee.
Final payment must be received 7 working days prior to the event. If this is not received within the stated timeframe we reserve the right to withhold our services.
All pricing is quoted excluding New Zealand GST (15%)
Mileage is charged at $1 per km, per vehicle outside of the Queenstown area.
Additional staff costs apply on events over 30 people. Please ensure you are aware of the specified requirements stated in each package including a 15% surcharge for staff on Public Holidays.
Delivery fees are not included in our packages.
We retain the right to use any professional imagery of our work for social media and advertising purposes.
Any of our work which is submitted to a blog or magazine must credited to One Fine Day.
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